When there was an argument, which was frequent in a family of six siblings, my father used to say, “Which leg do I stand on.” I’ve always felt that was a great question because it would give me pause to think. When there is disagreement which is often, if you care how you live your life, the choices you make affect everyone around you. You can label the results of those choices anyway you want. I label them experience.
Experience has taught me, it’s all about the people around you, whether at home or at work. Interdependency is key. To obtain an understanding amongst those who you live and work with is paramount. Not easy! The path to success is the ability to agree to disagree and change course quickly when necessary. As a result, we always take a stand with both feet firmly planted, always pointed and moving in the best direction. Thanks Dad!
Mom and Dad owned a small business when home office in the back bedroom wasn’t a thing, it was a reality. He would work late. Not late by today’s definition, late until way past midnight. He wouldn’t miss dinner or coaching Little League, he’d miss Late Night with Jack Paar. I too, started my business in a back bedroom of our home. When I hear the expression “bootstrapped” I have to smile. I’ve never thought of Dad, myself or my business as bootstrapped. As the founder of Integra Business Systems d.b.a. Identifi in 1988, I’ve never worn boots other than to hike. I’m a Floridian sandals kinda guy. I’ve never felt strapped to anyone or anything.
I’ve only a few basic tenets. Those basic tenets are, take care of your own, your employees, your customers and they will take care of you.
I’m generally a man of few words and let the results speak for themselves. One of our core values is "Thoughtful Innovation. We embrace balanced innovation to advance our existing customers as well as new opportunities.” Towards that end, after 34+ years in the making, on October 3rd, 2022 Identifi took on a strategic partner, Arcadea Group. Essentially nothing has changed, yet after taking that step, everything is moving forward. We have retained all of our employees, although one employee retired. Our customers are continuing to receive great products and services. Arcadea Group has given us the capability to invest more in our people, in you, our customers and in our Identifi ECM product suite.
I would be remiss if I didn't say 2022 was a tumultuous year in many respects. As a people, we have dealt with war, hurricanes and now bomb cyclones! We will continue to deal with challenges and better them. I believe many of us, who have been more fortunate will find ways and means to give back to those less fortunate. I speak for Identifi’s 45 employees, soon to be 48 and our new partner Arcadea Group when I say, I feel only pride in what we have accomplished and tremendous gratitude for each and every one of you in my life, family, friends and in business.
I want to wish you a Happy New Year! Umm, 2023 we're not waiting for you. Catch up if you can!
Alan Wiessner, President and CEO, Identifi