PLATFORM

Meet the
all-in-one engine
for faster, smarter financial services

Identifi is a document management and workflow automation engine that streamlines the way banks and credit unions organize, orchestrate, and accelerate everything they do with documents — all completely in sync with your core system.

With Identifi, your FI can remove manual steps, connect your teams, and move faster—so your customers get where they need to be, sooner.

Solutions

Everything you need to move documents—
and your institution—forward

Identifi delivers everything from automated workflows to advanced tracking and secure e-signatures, so you can streamline processes, reduce errors, and deliver faster service.

WHY IDENTIFI

Setting the ECM
standard
since 1988

No matter which system you use—Jack Henry, Fiserv, FIS, or beyond—Identifi integrates seamlessly without disrupting your operations, ensuring compliance, security, and operational speed.

Now that we’ve streamlined operations and eliminated paper documents, we can take on more strategic projects without having to hire new staff.”

Bethany Cottrell

Core Systems Manager, People’s Credit Union

BENEFITS

Digitize and simplify your paper trail

Digitize, automate, and optimize every step of any document process. Eliminate manual tasks, cut down on paper waste, and simplify compliance—all while making document management faster, easier, and more secure.

Automate the way you move documents & data

Turn manual, paper-based processes into digital workflows that can run on autopilot.

  • Route docs automatically
  • Reduce manual tasks & errors
  • Keep teams in sync
  • Accelerate service delivery

Build compliance into your process

Track, retain and audit every document and every requirement with no extra regulatory overhead.

  • Capture complete audit trails
  • Apply retention rules
  • Organize docs for quick reviews
  • Stay aligned with policy

Streamline the way you serve customers

Digitize customer servicing for faster, more personalized FI experiences.

  • Respond faster
  • Route forms automatically
  • Access info instantly
  • Offer smarter service

FEATURES

Smart tools for every document, every team, every step

Identifi provides a complete suite of ECM tools for banks and credit unions. Digitize document-heavy processes and open the gateway to modern, digital-first financial services.

Document Library

Store and organize millions of documents with customizable metadata.

Smart Search

Find any document instantly with powerful search and filtering options.

Secure Repository

Protect sensitive information with encrypted storage and role-based security.

Workflow Designer

Create custom workflows with an intuitive drag-and-drop interface—no coding knowledge needed.

Exception Reporting

Automatically identify missing or expired documents with customizable alerts.

e-Signature Platform

Enable customers to sign documents from any device with legally binding signatures.

Version Control

Track document changes with comprehensive versioning to ensure access to the latest version.

Core Integration

Connect seamlessly with any core banking system without disrupting operations

CORE INTEGRATION

Set to extend and enhance your core, not replace it

Identifi seamlessly integrates with your existing core system to enhance functionality without disruption, giving you the best of both worlds.

Your Core With
Route loan documents automatically
Manual or scripting required
Drag-and-drop workflows for lending & back office
Digitize eSign + receipt capture
Often requires external tools
Built-in eSignatures and tablet-based receipts
Automate retention rules
Manual or patchwork tools
Rules engine built for compliance
Track document exceptions
Limited or non-existent
Real-time dashboards + alerts
Share files securely across departments
Siloed access
Role-based permissions by team, region, or role

Frequently Asked Questions

What is an ECM, and why does my financial institution need one?

An Enterprise Content Management system replaces manual, paper-based workflows with secure digital document handling. For banks and credit unions, this means faster operations, fewer errors, and stronger compliance.

An Enterprise Content Management system replaces manual, paper-based workflows with secure digital document handling. For banks and credit unions, this means faster operations, fewer errors, and stronger compliance.

Identifi handles everything from loan packets and account opening forms to compliance documentation, receipts, and internal memos. If it matters to your operations, Identifi can manage it.

Identifi integrates directly with your core banking system and third-party platforms. Whether you prefer a fully managed implementation or want to involve your in-house developers, we make collaboration simple, so you can extend and accelerate your existing infrastructure.

An Enterprise Content Management system replaces manual, paper-based workflows with secure digital document handling. For banks and credit unions, this means faster operations, fewer errors, and stronger compliance.

An Enterprise Content Management system replaces manual, paper-based workflows with secure digital document handling. For banks and credit unions, this means faster operations, fewer errors, and stronger compliance.