A community bank handles deposits, commercial loans, and mortgages, and answers to the same regulators as a bank ten times its size. Identifi keeps the paperwork behind all three in one place, so a smaller team can keep up without any one area falling behind.
PRODUCT FEATURES
Anything that falls outside a standard covenant threshold generates its own exception for a lender to review, instead of waiting to surface during the next full portfolio audit.
PRODUCT FEATURES
Access to the file opens automatically to the specific staff who need it, not the whole branch by default, and the audit trail starts at that same moment.
Customer onboarding happens securely online
E-signatures provide stronger legal protection than paper
Document retention happens automatically based on the tag assigned at intake
Customers access files safely through secure portals
Digital archives support instant retrieval during exams
PRODUCT FEATURES
Anything that falls outside the required delivery window flags internally the moment it happens, so it gets caught and corrected before it ever reaches an examiner’s file review.
25%
Banks using Identifi report 25% higher Net Promoter Scores.
70%
70% of compliance fines trace back to missing documentation.
15%
Document-related delays tie up 15% of an organization’s revenue.
“I want all of you to know how much we appreciate you and your company. We keep saying it, and we really mean it. You are the best vendor we have. You always have a solution or a suggestion for us that fixes most any challenge we dream up.”
Kevin McMinn
SVP, Sr Direct of Loan Ops and Systems, B1 Bank
Product Suite
A community bank runs deposits, commercial lending, and mortgage servicing as three distinct operations, each with its own document lifecycle, and most ECM tools flatten that into one generic workflow. Identifi keeps the rules for each line of business separate, even while running all three through the same platform.
Track covenant deadlines, disclosure timelines, and servicing obligations automatically, flagged before they're due.
Route approvals differently for a commercial credit line than a retail deposit account, without maintaining two separate systems.
Store loan files, deposit documentation, and servicing records, each with its own retention rule by document type.
Connect to Jack Henry, Fiserv DNA, FIS, or your LOS, so a document created in one system is already visible in the others.
Sign a commercial loan or a deposit account form the same way, backed by biometric verification for legal compliance.
Automate loan notices, regulatory mailings, and other statements, with print handled in-house or through Identifi's fulfillment.
Deliver signed teller receipts electronically instead of on paper, captured and stored at the point of transaction.
BENEFITS
More loans, more accounts, and more branches all generate more paperwork, and the usual answer is hiring to keep up. Identifi absorbs that added volume into the workflows you already have, so growth doesn’t mean growing the back office at the same rate.
Documents move to the right reviewer without stalling review, so volume grows without adding staff to keep pace.
Workflows handle ID verification, disclosures, and regulatory checks the moment an account opens.
Built-in audit trails and exception handling catch a documentation gap before an examiner does.
Replace slow, paper-heavy processes in servicing, account maintenance, and internal reviews.
Smart workflows assign, notify, and follow up on documents without a staff member managing each step by hand.
Connect to systems like Jack Henry, Fiserv DNA, and FIS to sync data automatically instead of re-entering it by hand.
Start turning paper-based processes into streamlined, digital-first servicing, with Identifi. Enter your email and get started.
