Identifi
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DOCUMENT MANAGEMENT ECM SOFTWARE

Secure, organized, compliant. Find any document instantly, from anywhere.

From member applications to regulatory filings, Identifi turns scattered files into secure, searchable repositories built for banking operations. Staff locate documents instantly, retention policies enforce compliance automatically, and nothing gets lost in the shuffle.

PRODUCT FEATURES

Instant intelligent search architecture

Enterprise search engine indexes every document with multiple metadata layers, enabling staff to locate any file within seconds using natural language queries or content keywords. Use our advanced OCR technology to make handwritten notes searchable and secure.

  • Find documents by content, not just filename or folder location
  • Search by date ranges, document types, staff members, or customer segments simultaneously
  • Documents are classified and tagged automatically upon upload or scanning
  • Users only see documents they’re authorized to access, maintaining security
  • Retrieve documents instantly from any device, supporting remote work and field operations

Organize member documents to elevate service and efficiency.

Credit unions often operate with smaller staff but high expectations for member service. Identifi ensures all member documents—from applications to loan files—are instantly accessible, helping staff respond quickly while maintaining security and compliance.
  • Centralize member files from all channels for complete visibility during interactions
  • Reduce time spent locating historical documents during calls or in-branch visits
  • Digitize onboarding and loan processing for faster service and reduced errors
  • Protect member privacy through role-based access tailored to staff responsibilities
See How We Serve Credit Unions

Scale enterprise document operations with precision and compliance.

Banks manage large volumes of documents across multiple business lines and branches, all under strict regulatory oversight. Identifi centralizes storage, automates retention, and ensures compliance, giving institutions the control they need at scale.
  • Organize millions of documents across products, branches, and departments
  • Automate indexing, classification, and retention schedules to reduce manual work
  • Accelerate document retrieval from hours to seconds for faster processing
  • Maintain full audit trails and regulatory reporting with minimal staff effort
See How We Serve Banks
In addition, now that we have streamlined operations and eliminated the need for filing paper documents, the Credit Union is able to take on more strategic projects without having to hire new staff to support these goals.

Bethany Cottrell

Core Systems Manager, People’s Credit Union

Read Our Success Stories

FEATURES

Enterprise content management that
understands banking operations.

Secure Digital Repository​

Secure Digital Repository

Store unlimited documents with hierarchical organization and automated indexing for instant access and retrieval.

Search Engine Capability​

Search Engine Capability

Search through complete document content and metadata using natural language queries with advanced filtering capabilities.

Bank-Grade Security​

Bank-Grade Security

Protect sensitive information using enterprise encryption with role-based access controls and comprehensive audit logging.

Complete Version Control

Complete Version Control

Track document changes with check-in/check-out workflows and complete version history for regulatory compliance.
Retention Management​

Retention Management

Apply retention rules automatically with disposal workflows and compliance reporting for regulatory requirements.
Mobile Device Support​

Mobile Access Platform

Access documents securely from any device with browser-based viewing and offline synchronization capabilities.
Core Banking Connectors​

Core Banking Integration

Connect with core systems to auto-populate member and account data for seamless document indexing and organization.
Workflow

Visual Workflow Designer

Create custom workflows using drag-and-drop interfaces for lending, servicing, HR, and specialized banking processes.
NEW AI SIGNATURE DETECTION FEATURE

Instant retrieval only matters
if what's stored is complete.

Identifi ensures documents are organized, searchable, and accessible the moment they’re needed. But fast retrieval of an incomplete document creates a different problem entirely. A lending contract with a blank signature line retrieves in under a second. It just can’t be used in court.

AI Document Review, an add-on to the Document Tracking platform, scans every upload for missing, misplaced, and misaligned signatures before the file is indexed. What gets stored is verified, not just received.

Learn More About AI Document Review

What financial institutions need to know about Identifi document management

How much document storage capacity does Identifi provide?
Identifi scales from thousands to millions of documents without performance degradation. Our largest banking clients store over 50 million documents with sub-second search times and unlimited growth capacity.
Yes. Configure permissions by role, department, branch, or individual user. Loan officers access loan documents but not HR files. Branch staff see member documents but not executive materials. Complete flexibility ensures appropriate access control.
Identifi connects with major core systems to automatically extract member and account data for document indexing. When you scan loan applications, they automatically link to member core records for seamless organization and retrieval.
All major formats including PDF, Microsoft Office files, images, emails, audio files, and more. Built-in format conversion and universal viewing capabilities ensure seamless document management regardless of source format.
Search typically returns results in under one second using full-text indexing, metadata filtering, and natural language queries. Staff can find documents using any criteria including customer name, account number, date range, or document content.
Examiners receive read-only access to organized document folders with complete audit trails. Generate compliance reports showing retention policy adherence and document management practices automatically.
Yes, through AI Document Review, an add-on to the Document Tracking platform. The moment a document enters the repository, it’s scanned for missing signatures, signatures in the wrong location, and misaligned paperwork. Each file receives a confidence score and is assigned a Passed or Exception status before it’s indexed, so problems are caught at intake rather than when the file is needed for a legal proceeding or audit.
Absolutely. Configure unique retention rules for different document categories based on regulatory requirements. The system automatically applies appropriate retention schedules and disposal workflows while maintaining compliance documentation.
Secure browser-based access from any smartphone or tablet with offline synchronization capabilities. Remote staff can view, search, and access documents while maintaining complete security and audit trail logging.
Automated backup systems with configurable recovery points ensure complete document protection. Geographic redundancy and instant failover capabilities protect against data loss from any cause.

TALK TO OUR TEAM

Turn manual filing into instant insight

Stop searching for documents and start finding them instantly. Identifi provides secure, searchable repositories that scale with your institution’s growth and complexity.

Book a demo to see enterprise document management built for banking operations.

Book a Demo