From applications to loan files and filings, financial institutions generate more documents than any filing cabinet or shared drive was built to handle. Identifi consolidates it all into one searchable platform, with retention rules that apply down to the document level.
PRODUCT FEATURES
A query can match a member number, loan number, the last four of a Social Security number, or a date range, concrete versions of the account identifiers Identifi already indexes.
Search by document content, not just the filename
Filter by date range, document type, staff member, or customer segment
Auto-classify and tag documents the moment they’re uploaded or scanned
Restrict visibility by role, so staff see only what their job requires
Retrieve any document from any device, in the branch or in the field
PRODUCT FEATURES
Identifi’s largest banking clients already store more than 50 million documents, with search holding steady as that volume grows.
Scale from thousands to millions of records without a performance drop
Auto-generate folder structures for every new account and loan
Track every change to a document with full version history and rollback
Digitize existing paper files through professional scanning, indexing, and QA
Back up every record across multiple physical locations
PRODUCT FEATURES
Each document type carries its own pre-built disposal rule, and any active litigation or investigation suspends that schedule automatically until it’s cleared.
Credit unions run lean, but members expect the same speed as any bank down the street. Identifi keeps every member record instantly accessible, so a small team responds like a much bigger one.
Banks run high volumes across multiple branches and business lines, all under the same regulatory scrutiny regardless of size. Identifi centralizes storage and automates retention at that scale, so growth doesn’t mean more manual review.
Fast search only helps if the document itself is right. A file with a missing or misplaced signature still has that problem after it’s found—it just surfaces later, during an exam or legal dispute instead of when the document was first uploaded.
AI Document Review, an add-on to the Document Tracking platform, scans every upload for missing, misplaced, and misaligned signatures before the file is indexed. What gets stored is verified, not just received.
Bethany Cottrell
Core Systems Manager, People’s Credit Union
FEATURES
Store unlimited documents with hierarchical organization and automated indexing.
Search complete document content and metadata using natural language, with advanced filtering.
Protect sensitive information with enterprise encryption, role-based access, and full audit logging.
Track every document change with check-in/check-out workflows and complete version history.
Apply retention rules automatically, with disposal workflows and compliance reporting.
Access documents securely from any device, with offline sync for staff working in the field.
Connect to core systems like Jack Henry, Fiserv, FIS, and Corelation to auto-populate account data.
Set workflows with a drag-and-drop interface for lending, servicing, HR, and other specialized processes.
NEW IDENTIFI 26.3 UPDATE
Compliance teams at small institutions carry the same regulatory expectations as banks many times their size, without the staff to manually check every document for a missing signature. AI Document Review closed that gap by scanning each upload automatically, catching what a person would otherwise have to find by hand.
The 26.3 engine update takes that same automation further. Now, it checks document type the same way it checks a signature, comparing it against what the document is supposed to be before it’s ever indexed. What used to require a second manual step now happens in the same pass, saving even more time on every document that comes through.
A document management system stores, organizes, and retrieves an institution’s records digitally, replacing physical filing and scattered network drives with a single searchable repository.
Yes, built specifically for banks and credit unions, combining storage, retrieval, and retention with the compliance and workflow needs generic document management software doesn’t address.
Search typically returns results in under one second using full-text indexing, metadata filtering, and natural language queries. Staff can search by customer name, account number, date range, or document content.
All major formats, including PDF, Microsoft Office files, images, emails, and audio files, with built-in conversion for anything else.
Identifi scales past 50 million documents without losing search speed, and volume growth doesn’t require new infrastructure.
Permissions configure by role, department, branch, or individual user. A loan officer accesses loan documents but not HR files; branch staff see member documents but not executive materials.
Existing documents come in through professional scanning, indexing, and quality assurance, the same service already used for paper conversion, so day one starts with a searchable archive instead of a partial one.
Yes. Identifi keeps records accurate, reproducible, and accessible to an examiner as required under NCUA Part 749, and applies retention schedules automatically by document type to support FFIEC and BSA examination readiness.
Examiners get read-only access to organized document folders with complete audit trails, and compliance reports generate automatically.
Yes, applied automatically by category. Pair this with Document Tracking to confirm required documents were received on schedule, not just retained correctly once they arrive.
Identifi connects with major core systems, including Jack Henry, Fiserv, FIS, and Corelation, to extract member and account data automatically for document indexing, so a scanned document links to the right account record without manual entry.
The core platform is the same, but retention rules, access structures, and workflow defaults are configured differently for each.
Most systems index a document based on its label rather than what’s actually in it. AI Document Review checks both. It scans for missing, misplaced, or misaligned signatures and confirms the document’s content actually matches its assigned type, so a loan agreement gets filed as a loan agreement instead of accidentally indexed as a disclosure or a blank template.
Each upload automatically gets a Passed or Exception status before it’s indexed or stored, so a blank signature line or a mislabeled file gets flagged the moment it’s uploaded, not the moment an examiner asks for it.
AI Document Review flags it as an exception at upload, before the document is indexed. Staff can correct the classification right away instead of discovering the mismatch later during an audit or legal review.
Identifi’s team works directly with banks and credit unions on configuration, integration, and rollout for each institution’s specific systems. Contact the team to walk through your setup.
TALK TO OUR TEAM
If your team is tracking retention by hand, paying for offsite storage, or hunting across drives for a single file, Identifi can help. Bring one of those files to the demo, and we’ll show you exactly how it moves through our system instead.
