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About Us

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Core Purpose Statement

To simplify business solutions by connecting what matters.

Thoughtful Innovation

We embrace balanced innovation to advance our existing customers as well as new opportunities.

Play As A Team

We work hard and play hard as a unified team.

Focus On Impact

We Are Deliberate in our actions and never lose sight of our goals.

Long Term Customer Satisfaction

We strive to build long term relationships to help drive the success of our customers.

Operate with Transparency

We believe that open and honest communication should be used in all aspects of our business.

Our Story

Identifi has been driving the Enterprise Content Management (ECM) business since 1988. In 1998, we were one of the first companies to launch a web-based ECM product. Today we are leading the way with products that incorporate the best of ECM, business process management (BPM), and electronic signatures to build a new breed of collaboration software.

Over the past twenty-six years, we have seen many competitors lose their identity, turn their back on their partners and customers, fail, or leave the business. In that time we’ve grown wiser, stronger, and better than last week, last month or last year.

We know the only sure thing in the technology business is change. We have stewarded our customers through many changes; through many data conversions. Today we are replacing many of our competitor’s legacy systems with the latest Identifi products.

We are always moving forward with new products and innovations; addressing the growing demands on our customers with regard to business processes, regulatory pressures, compliance and security. We are constantly watchful for changes that affect our business, as well as our customers’ and partners’ businesses.

One of our favorite expressions is, “It is not the strongest of the species that survives, nor the most intelligent; it is the one that is most adaptable to change,” Charles Darwin. It is our goal to constantly reinvent ourselves.

Our greatest achievement is the relationships we have developed over the years with our customers, partners and friends, of which many are synonymous.
Team coding at Identifi

Key Management

Alan J. Wiessner, President, CEO and founder of Integra Business Systems, LLC d.b.a. Identifi. After a successful career at NCR Corp. and North American Financial Services, Wiessner went on to found Integra in 1988. One of Identifi’s key strengths over the past 35+ years has been our dedication to our customers, employees and partners. In recognition of the ever accelerating opportunities and challenges in today’s high-tech marketplace and the pressures brought to bare on our customers, Mr. Wiessner provides Identifi the leadership our employees, partners and our customers expect to stay out in front of the technology curve.

Abby K. Ross, Senior Vice President of Sales, has a BS in Business at University of South Florida. Ms Ross joined IBM in Administration, left to join North American Financial Services in bank automation software sales and later was a Product Manager for Tax Director accounting software at Arthur Anderson, before joining IBS in September 1990.

Kaushal Pandya, Chief Technology Officer.  Kaushal has 17+ years of experience leading and developing global high-performance teams, architecting, and delivering innovative business and technology solutions to enhance customer experience, drive organizational growth, and profitability. He has experience in managing teams delivering large-scale hybrid and cloud solutions across multiple business units and geographies involving cross-functional projects – leveraging commercial and open-source technologies. Kaushal will help guide Identifi in our Azure cloud services initiative, product architecture, strategy, AI, and future product direction.

Kyle Donovan, Senior Vice President of Customer Success and Professional Services. Kyle will be responsible for our Implementations/Training and Professional Services teams. Kyle’s appointment will ensure we maintain our unparalleled reputation of providing great service to our customers and accelerating the growth of Identifi's business. Kyle brings over 20 years of experience in the financial services industry to Identifi. Throughout his career at GTE Financial Services, Kyle has demonstrated a strong commitment to building high-performing teams, fostering a culture of customer centricity, and delivering exceptional results.

Tim Jagodzinski, Senior Vice President, Business Development. Mr. Jagodzinski spent eight years with an IBM Business Partner, starting as a developer and leaving as an operations manager to co-found Pegasus TransTech. Tim spent 13 years developing Pegasus into a leader in the transportation industry for document imaging and workflow solutions. He has attended the University of Toledo.

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