Chelsea Groton Bank's Feel Good About Your Bank slogan extends beyond words to their people. Identifi recently met with several members of the dedicated Chelsea Groton team. We came away with an appreciation for their dedication to making their customer's banking experience a better one.
William Lidestri, SVP, Director of Operations & Technology is driving innovation at Chelsea Groton. Using Identifi Work business process automation software for Accounts Payable vendor invoice approval, Mr. Lidestri has successfully increased productivity by thirty percent (30%).
Additional innovations initiatives to the create the bank of the future. Margaret Blundon, VP/Business Intelligence Manager and Matt Benoit, Business Process Analyst/Business Intelligence proudly display Intuiface. Intuiface will be installed in their branch of the future opening in October.
Intuiface will allow the customer to be self-service, utilizing the touch interface to learn about the various products and services offered by Chelsea Groton Bank. The Chelsea branch of the future will also provide financial training classes to the public.
Max Spelman, AVP Operations Manager working with Amy Prince, Sr. Deposit Operations Representative use Identifi Document to file Power of Attorney (POA) documents. This has proven to be a huge time saver, obtaining documents when needed using Identifi's KWYK KeyWhatYouKnow patent pending search engine.
Chelsea Groton plans on using the Identifi OLE Online eSign to process new POA’s. Identifi is also used for business banking applications, operations and cash management.
Identifi's Implementation team faced a number of challenges during a recent Uplink project that required some late nights and out-of-the-box thinking. Despite myriad challenges the project came in on time and on budget. In appreciation each have been presented with an embroidered Identifi Uplink black-belt that underscores their formidable Fu.
Approximately 60% of the average employee’s day is spent working on an organization’s records and documents. How much of that time is truly productive and how much of it is wasted? When dealing with content creation, storage, archiving, distribution, and transfer throughout an enterprise, there are often significant areas for improvement. A cloud-based consolidation and distribution center can vastly reduce the amount of time employees need to spend on document management while also improving business outcomes and customer service.
Boosting Productivity and Reducing Time to Market
With the majority of employee time being spent on document management, there are many opportunities to boost productivity and efficiency. Moving to the cloud allows an organization to take advantage of superior resources and an always accessible platform, both of which drive innovation and make it faster and easier for employees to process their documents effectively. Employees will be able to connect and collaborate from anywhere in the world, and thus they can quickly complete products and reduce the organization’s time to market. The enterprise content management (ECM) market is growing faster than the overall software market, as more organizations find that improving their ECM is one of the fastest ways to reduce project time and boost productivity. Time to market can be extraordinarily important for many organizations, especially those with close competition. Through cloud ECM, organizations can remain competitive with other businesses as they, too, invest in newer technologies.
Increased Reliability, Scalability, and Elasticity
Reliability is a key component of success. Up to 27% of businesses have suffered a loss of reputation due to poor document management. This affects customer retention, customer acquisition, and word-of-mouth advertising.
Cloud-based ECM gains all of the traditional benefits of the cloud. Cloud ECM can offer greater uptime than on-premises solutions, it can scale upwards through the deployment of additional resources, and has the elasticity to deploy resources on-the-fly to compensate for sudden or unexpected intervals of increased usage. All of this amounts to better service for customers and a far more productive and efficient environment for employees. Elasticity has the additional benefit of ensuring that the service is reliable and that organizations don’t need to pay for resources when they don’t need them. Scalability prevents an organization from being forced to invest too much in their infrastructure before they truly need it.
Lower Cost of Deployment and Ownership
By far the biggest driver of cloud-based enterprise content management is cost. When polling organizations, 38% reported that they were interested in cloud-based ECM for the purposes of cost reduction, compared to running their ECM solutions from on-premises servers. Deploying an ECM system on-premises means investing heavily in network infrastructure and physical assets, whereas a cloud-based ECM platform can be quickly deployed and scaled to suit the organization’s budget and needs. ECM deployments may contain as little or as much of an organization’s documents as desired and the costs are fluid; they can be reduced if the organization’s need is reduced. On premise servers and infrastructure often need to be upgraded to compensate for company growth and older equipment. This isn’t necessary with cloud-based ECM deployments, which simply requisition and provision resources as needed.
Integration With Business Process Management
Business process management (BPM) and enterprise content management need to work together for the best business outcomes. For most businesses, their documents are their processes.
Integrating BPM and ECM allows for fewer bottlenecks, improved overall efficiency, increased visibility, improved responsiveness, and fewer human errors. Cloud-based solutions can be easily and quickly integrated with each other for full support and consolidation. Many modern organizations are moving their entire infrastructure to the cloud, including BPM, ERP and CRM systems, and, of course, ECM. By managing and maintaining all of these components through the cloud, an organization can create an always-on completely connected and consolidated network.
BPM and ECM solutions can also be used to reduce liability and improve regulatory compliance, as they create a complete audit trail for documents and procedures, ensuring that the organization always has records for the work completed and the details of that work.
Universal Accessibility and Improved Collaboration
Cloud platforms can be used to effectively connect offices from city to city or nation to nation. Not only can organizations leverage the power of a global office, but they can also empower employees with the flexibility to set their own hours or work from home. Flexible work schedules aid in courting top talent, sourcing affordable talent, and keeping employees happy and productive. Cloud-based systems can be accessed from anywhere in the world and are “always on,” allowing for improved collaboration and the support of multiple time zones and regions.
Through a cloud-based ECM, an organization can freely grow throughout the globe. And by integrating a cloud-based ECM with other cloud-based solutions, better collaboration can be achieved throughout business processes. Cloud-based solutions can work on virtually any platform and generally only need a browser to connect to, freeing up employees to work from anywhere and to work on multiple devices. On-premises ECM applications can cost $1 million or more, with $200,000 or more being invested in hardware alone. Not only do cloud-based ERP solutions have a lower cost of deployment and maintenance, but they can significantly improve productivity and efficiency by creating an always-on solution through which employees can effectively collaborate and share.
Document management is a core business process that has to be effectively streamlined and managed for the overall productivity of a business. Through cloud-based enterprise content management solutions, an organization can improve the efficiency of every level of their business operations, accelerating speed to market and their customer happiness.
For additional information contact sales@identifi.net
We're very proud Identifi has surpassed a new milestone, celebrating 29 years in business this March, 7th, 2017. The key word is new. New name, d.b.a., Identifi. New website, identifi.net. New Online eSign product that beats DocuSign hands down, and integrates with our new Work (workflow) product, available now in v4.5 and with our new 5.0 release of Identifi coming soon. I guess you could say we are 29 years young!
Fun times at the The Florida Aquarium. Great food and libations were on hand while Identifi employees, spouses, friends and SO's enjoyed the exhibits. It is a 250,000-square-foot aquarium . We owned the place for the evening. From river otters to sharks, there are more than 20,000 aquatic animals and plants at the Aquarium.
Integra Business Systems, Inc. d.b.a. Identifi, is the developer of the iDentifi Enterprise Content Management (document imaging) software. We offer a paperless environment to include desktop and online e-sign, e-receipt for teller, document tracking, scan, workflow, analytics and report archival in an on-premise or hosted (SaaS) environment. Identifi is integrated with your primary business processes for easy access and elimination of duplicate work. We are cross browser and mobile ready.
The technology business past, present and future is pretty much a wild ride. Every day we strive to reinvent ourselves. Founded in 1988, Integra Business Systems, Inc., d.b.a. Identifi, celebrated 32 years in business March 2020. To put things into perspective, in 1988 gas was .91 per gallon.
History is such a great teacher, and it has taught us at Identifi, you are the reason we are still here. The secret sauce to being successful is you, our customers, partners, vendors and employees, alike.
Through all the transitions in products and technology, our customers and partners have needed great products and services. We’ve provided it.
To be successful in the technology business, we have to continue to invest heavily in, what we like to call, “intellectual property," a.k.a., Identifi employees.
Our mission is to connect people with technology. We must embrace the constant evolution in technology and in our lives, to make our employees, our partners and our customer’s lives simpler, more productive, and more fulfilling.
We’ve always prided ourselves in providing great products and service. Now we need to take it to the next level, to connect you with the people you interact with every day.
In an increasingly commoditized environment, the risks of the consumer being bombarded with more competitive choices will increase. Creating loyalty through innovation (partnerships) will become more important. Identifi is and has been successful in forming partnerships which will be critical to enable "connected" anything.
Many businesses are saddled with legacy document imaging systems a.k.a., Enterprise Content Management (ECM) technology. Sooner or later companies with legacy ECM systems will have to bite the bullet. We are well positioned to convert and upgrade legacy ECM products to the latest web-based technology.
We know we have to make our technology simple. How do we do that? We have to keep pace with Mobile and the Cloud technology. We do that by using the latest browser based development technology. We build products that employ Responsive Design.
Identifi can connect you and your customers on any device, in all areas of your business, so you can be more productive, for you and your customers.
Our vision is to build products that make your life simpler. We believe we can improve the way you do business and the way your customers connect. We do that by focusing on helping people work together and incorporate the latest technology to make that possible. We are busy inventing the future of collaboration software. Join us. Welcome to Identifi 5.0.
