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Happy Thanksgiving from all of us at Integra Business Systems, Inc.

Enjoying a Townhall meeting and Thanksgiving lunch in Integra's Conference Center.  All employee chipped in and brought their own special dishes to the festivities.

I'll be on a plane tomorrow on 9-11-2011.  After enduring 10 years of security screenings do you think for one moment I would hesitate to travel on 9-11-2011?

 God bless those who sacrificed their lives on 9-11, to their families and their friends on 9-11-and all of those who remain committed to protecting our freedom.

Below a tribute to all our heroes, then and now.  Thank you!

They Never Asked to be Our Heroes

God help those less fortunate. 
Pray their souls find peace and harmony.
There seems no end to those who suffer
There seems no end to their misery
God in all your wisdom
Find them redemption and salvation, too.
 
Those who died, left undiscovered,
Those who died for our sins past.
They never asked to be our heroes,
They never asked for their fate cast.
They only lived to be our friends and lovers,
They only lived to be our fathers and mothers,
They only lived as God’s children do.
 
There is no will to look away. 
There is no way to escape from the view. 
What’s left is to look to each other, 
For the answers we already knew. 
For our moment of truth is our salvation.
 
by Alan Wiessner - 10-21-2001
Michelle and Sarahé with Carl
Michelle, Paola,
Dania and Julani
 with Rachel
from our group.
Click on image
for full size.

Free Wheeling  for Honduras Orphanage

by Carl Gallo

I was greeted with temperatures around 109 degrees in Telgucegapita, Honduras (weather).

We had no running water, and certainly no air conditioning, but I was also greeted with smiles and hugs from little girls such as Michelle and Sarahé with me in picture.

We ate rice, tortillas and refried beans every day, but we had the privilege of having food and breaking bread with those same children.

We sat on the floor and ran in the yard and went swimming in a river that we in the States would snub our noses at, but sitting, running and swimming was never so much fun as it was with those little, giddy girls.

In the picture to the right (click on thumbnail) notice the barbed wire at the top of the concrete fence that boarders the home in the background – along with a guard dog, that is their protection against intruders.  For more information on crime in Honduras.

This was my first trip getting down and dirty to a country such as this, and I hope it is  not my last.

Dania facing the camera, with my wife, Kathi in the background

I have been thinking long and hard about how I can help…what can I do to make a difference every time I re-visit Honduras and the orphanages?

Besides bringing supplies and clothing and offering financial assistance, I want to start a bicycle ministry.  Free bikes, with multiple seats, where both the father and mother could pedal. Tike bikes, tires and repair services.  Doesn’t that sound great?  Todo para la Gloria a Dios!

I don’t know how to go about doing such a thing, but you could bet your bottom dollar that I’ll be making some phone calls to find out.  I’ve had a couple of chats with a Christian bike enthusiast who has great experience in manufacturing and has connections with bike part importers.  Carlos Byrne – fluent in Spanish and English and he wants to help.  On the surface, our game plan is to set up an assembly operation in Honduras and train the older boys at the orphanage to put them together.  We’d order the bike parts from China and have them sent to Honduras.  Simple, cruiser bikes – just 2 styles…unisex adult and child.  No gears, one speed, fat, knobby tires for the rough terrain, fat, cushioned seats, all the same color.

I’ll keep you posted.

Salud,

Carl L. Gallo

For more about the Honduras orphanages they are under one headship:

There are actually two orphanages with whom we are associated – the first is a small group of only 10 to 15 girls. http://eternalfamilyproject.org/.  The second is about 90 children, both boys and girls – http://wwh2h.org/

The Gallo family:

Carl and Kathi Gallo have six children of their own, and one granddaughter 6 months old.  Their four oldest children are adults, leaving them with two high school students at home.  Kathi does a wonderful job hosting and feeding Mission teams of 4 to 14 at a time from around the world at their home, 4 to six times each year. They are constantly looking for opportunities to leave this world a better place.

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I joined my Dad with his company, AC Forms as a sales rep in 1974. We were a force of two.  My Mom was the part time administrative support person and the mother of six.   I was the future.   It was a shaky start.  My job was to get new business.  I used the phone to solicit appointments.  I can remember my voice quaked and my message was ill-prepared.  After exhausting all legitimate leads I was proffered, by phone, I hit the road.

My first cold call, “cold “ being the vernacular used for an unsolicited visit on an unsuspecting business to make a sales pitch.

I was one of the major contributors as to why there are so many “No Solicitors” sign on doors.

Like the polyester plaid I was wearing, rejection isn’t my strong suit.  I have to admit there were days I could not face the day ahead without becoming physically ill, cramps and vomiting, anticipating the rejection that inevitably lay ahead.

For better or worse, most of the businesses I “solicited” on the south side of Chicago, were unaccustomed to a 21 year old young man in polyester and a “pleather” briefcase showing up at their door.  My first “sales call” and I use the term loosely, required considerable surveillance.  I drove around the block several times. In the end, it was a relief to just to be dismissed.  To hear a simple “no thanks” was a victory, of sort.  I had broken the sound barrier.  I had made contact with the other side.  Soon, I was making 20 cold calls in a day.

Thankfully gas was 30 cents a gallon!  My father would get a call from someone I had visited and he would say, “Yes, that’s my son, he’s like manure, he’s spread all over the place.”  The message was loud and clear, I needed to take the next step, get to the next level.

Speaking of manure, here's a great joke from Ronald Reagan, only takes a minute, during one of his speeches.  Precious really.  Good clean fun!

I needed to convince my prospects I wasn’t just another pretty face in plaid polyester.  My contacts were bewildered, annoyed, amused, indifferent or thankfully, on rare occasion, sympathetic to my pitch.  It’s simply amazing.  I became accustomed to the word“no”.   I managed to solicit a cadre of variations   theme to the extent I began to expect and anticipate the response.  I learned to take a “no” and solicit another.  As my skin thickened and the manure piled higher, I was able to garner a “maybe” here and there and occasionally a yes!  It was the “ying and the yang” thing, “Yes means No” to the extent a Tibetan monk would have been proud.

Later, as a regional director at NCR Corp. at the sage age of 28 years, where I managed more than 70 neophyte sales reps in 10 states, I became well known for the expression, “lose more orders”.  My mantra was the more orders you lose, the more opportunities you have to win.  Spread that manure!  Well not exactly...

Anyway, my dad fired me.  he put me out of my misery!  His too.  He said I needed more experience.  He was right.  I was keeping him too busy  spinning his wheels.  At the time, I was devastated.  I finished the blueberry pancakes my Mom had made me.  I left town to seek employment near my fiancé, in Racine,  WI.  I stayed with the in-laws while looking for work.

I painted their house for $70 bucks, but I painted their windows shut, so we were even.  I found a job right before I was evicted.  But there's more to the story...

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There’s a great series on the History Channel, called “Life After People”.  The series explores what happens to our cities, buildings and bridges without people to maintain them.  In just days, our very infrastructure we take for granted, our tunnels and subways will become flooded.  Transportation will cease.  Power will be cut.  Our planet begins to look like this (click on thumbnails).

Here is a trailer to the series.  Living After People.

Most of our competitor’s Enterprise Content Management (ECM) solutions, a.k.a., document imaging or COLD, are considered ancillary (secondary) products.  What happens when your provider’s resources are pulled from ECM product development to concentrate their resources on their core competency?

There's a series is in the works, it’s called “Living without Legacy”.  It’s about living with an erosion in talent; living with meager or no updates; living with Band-Aid fixes (patches).

Without people maintaining the Golden Gate Bridge would be underwater in just a few short years.

Moore’s Law, named after the founder of Intel is about the trends in technology and innovation.  While Moore’s Law (click on thumbnail view) addresses transistors, processors and memory devices face similar growth.  These devices impact the software development business in a very big way.

Software development is our business and we know software is never done.  You have to update constantly to keep up with the latest technology.  Otherwise it will end up like the Golden Gate Bridge.  Underwater.

If you are living with legacy, you won’t be able to take advantage of the latest web technology.  And just like hair extensions, don’t be fooled by web extensions.  Like the world's underground of tunnels and subways, the underlying technology behind web extensions is client-server - (legacy) based.  If and when available, what will it cost you to upgrade to the latest web-server technology of your ECM product?  It just may be time to find out.

Technology is not slowing down, it’s speeding up.  The faster technology changes the faster software applications must change to keep you competitive in your industry.

Integra Business Systems, Inc. develops ECM products for financial institutions and the financial services industry.  We own our technology.    We develop in ASP.Net and .Net.  Our iDentifi.net (follow link) product line is web-based.

To learn more about the products you need and best practices, go to the post, Imaging Horsepower, a post on this Blog which has appeared in both ICBA Magazine and online at Credit Union Magazine.

iDentifi.net customers live without legacy.  To us ECM is not our ancillary, it’s our occupation.

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"To Scan or Not to Scan - Counting the costs of imaging systems - and of not using them" is an article written by Katie Kuehener-Hebert published in ICBA Magazine's February issue.

As a contributor to the article, Wiessner made the following observations..., "To get a more accurate ROI, community banks should calculate both the hard and soft costs of their current operations and compare those with the costs and savings after investing in an imaging system, vendors advise. "The greatest ROI in deploying an ECM system today is in reducing labor costs by increasing the efficiency of processing and retrieving documents;' offers Alan Wiessner, chief executive of Integra Business Systems Inc., a document imaging provider in Safety Harbor, Fla.

"Banks often discount these soft-cost savings because they fail to recognize they can either eliminate or repurpose employees to reduce costs or to increase productivity, which is essential for growth:' Reducing or  eliminating printing costs provides the best ROI in terms of hard dollars savings, Wiessner says. These costs include faxing, copying and distributing paper, estimated at 6 to 14 cents a page, depending on the printer, fax or copy machine used. "But banks don't always know the true amount of these costs because of all the shadow copies employees may be making;' he says. Those are the copies of documents that employees may be making;' he says. Those are the copies of documents that employees in the branches or other areas of the bank make so they don't have to take the time to retrieve documents from the bank's legacy systems in its centralized operations.  Sometimes it can take days, but customers needing information off of those documents won't tolerate waiting:' 

By potentially eliminating these shadow costs, the costs of hardware such as multifunction printers or scanners can often be easily justified, Wiessner continues. One example he gives: Desktop scanners can cost less than $1,000 for each branch. ROI should come within 6 to 18 months of implementation of an enterprise content management system, particularly if it's a Web based system.

How can iDentifi.net give you a Return on Investment (ROI)?

Contact us at sales@identifi.net. for an indepth study and analysis.

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“Made in the USA” isn’t about the Big 3 automakers…

It’s time to put the brakes on government spending. The road to recovery lies with the success of small businesses, not with behemoth car companies and big labor. If we were going to bailout anyone, we should have bailed out the car dealerships and auto supply companies to allow them to remarket, retool and invest in new technologies. We should be growing our tax base, which is only going to happen if we fuel the small business private sector. Speaking of which, why are we not doing more to grow and keep promising small business technology companies and their technology jobs in the USA, where our best talent and our best jobs can remain right here at home?

"You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don't seem to see that we must all lift together and pull together."    Henry Ford

We have Bill Gates and Microsoft, Larry Ellison and Oracle; and Eric Schmidt and Google, not to mention a plethora of phenomenal technology and software companies that started from nothing and today generate thousands upon thousands of high paying private sector jobs and tax revenues, all “Made in the USA.”

What’s more, most technology companies, in particular software companies, do little to harm our ecology (true green); they do not tax our ports, our roads, our bridges or our rail. This reduces our carbon footprint, while not adding to the tremendous and costly burden on the seemingly never ending and costly construction of our roads and our beleaguered transportation infrastructure.

Competition is increasing dramatically from foreign countries who wish to attract our talent, both foreign and domestic grads educated here in the USA, many getting their higher education with the help of US taxpayer dollars. The number of “propeller heads”, a.k.a., the savvy entrepreneurs and highly skilled workers “Made in the USA”, are leaving for a more favorable business climate or jobs overseas.

Our foreign competitors are offering much lower tax rates and hundreds of thousands of dollars in incentives to technology business startups and to their highly paid - highly skilled employees. They are advertising a better quality of life, improved infrastructure and a lower cost of living. Our foreign competitors recognize what we increasingly take for granted, which is the huge tax and revenue potential from small business startups, in particular in the technology field; with their disproportionately high numbers and high salaries as it pertains to job creation. This is coupled with the minimal impact on their country’s costly transportation  infrastructure.

The now and next generation of Bill Gates’, Larry Emerson’s and Eric Schmidt’s may find our politics too ambiguous, too costly and too unimaginative to breed success here in the USA. There are hundreds of thousands of small businesses and entrepreneurs right now who are losing the battle against a poor economy accentuated by high taxes and ever increasing regulation. There are hundreds of thousands of entrepreneurial ventures not even born yet that will never pass the incubation period.

Where should we, the United States of America, concentrate our efforts to keep our existing technology gurus and attract the next generation of “byte heads?” We need to provide education and programs that offer immediate and future tax relief to small businesses and their employees, like a payroll tax holiday. To do this we need to elect government representatives who want less government, who do less for Wall Street, who care less about big government and big union.

We need tech savvy, forward thinking, feet on the ground, “been there, done that” politicians who have missed a few paychecks like the rest of us and who want to do more for small businesses and the working class. Get started by offering existing small businesses and their employees, tax relief with a payroll tax holiday of 6 months or more. Offer new business start-ups, especially technology and software businesses who are Made in the USA and who are 1) less impactful on our transportation infrastructure; 2) provide green technologies; and 3) provide the high end wage earners, which is our future tax base, lower taxes and less government to stay and grow their businesses here in the USA.

"What's right about America is that although we have a mess of problems, we have great capacity - intellect and resources - to do some thing about them."
Henry Ford

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