WHY IDentifi

Servicing & workflow automation software for banks & credit unions

Designed for modern FIs, Identifi routes documents, automates servicing, and integrates directly with your core system to keep teams in sync and operations audit-ready.

WHAT IDENTIFI CAN DO FOR YOU

Make paperwork less work & less full of paper

Identifi converts manual, paper-heavy workflows into streamlined digital processes. With one connected platform, you can route forms, track progress, and ensure compliance, all while reducing busywork.

Real Customer Support, when you need it.

0 %

average ROI

Our Platform

The ECM that keeps you organized, secure & ready to run

From loan processing and lien releases to account openings and more, Identifi helps you orchestrate where documents need to go and accelerate what your team 
needs to do.

  • Find, send, and track documents better
  • Automate workflows for faster service
  • Safeguard compliance with built-in audit trails
  • Elevate customer and member service
  • Make paperwork less work and reduce manual errors
  • Keep teams in sync
  • Connect to your core system seamlessly

how we support you

Integration services that keep your systems in sync

Identifi doesn’t just provide software—we make sure it fits. Our team works closely with you to understand your operational and compliance needs, offering hands-on support to integrate your ECM with core, LOS, and other critical banking systems.

  • Tailored onboarding plans based on your tech stack
  • API-based integrations with major core, LOS, and servicing systems
  • Pre-built connectors for Jack Henry, Fiserv DNA, Corelation, COCC, and FIS
  • Workflow mapping to digitize existing manual processes
  • Real-time data sync to reduce duplicate entry
  • Custom connector development when needed
  • End-to-end testing and QA support
  • Ongoing training for IT and servicing teams
  • Dedicated integration success manager

IDENTIFI FOR BANKS

The servicing workflow automation  platform for banks

Identifi helps banks digitize and automate everything from origination to servicing with fewer handoffs, faster turnaround, and better compliance.

Shorten lending cycles

Automate document collection, routing, and approvals for fast commercial loan processing.

Automate account opening

Digitally onboard customers with ID verification, disclosures, and compliance checks.

Enhance risk management

Track documents with built-in audit trails and exception handling.

Integrate with your core

Connect to systems like Jack Henry, Fiserv DNA, and FIS for faster data sync.

IDENTIFI FOR CREDIT UNIONS

The servicing workflow automation  platform for credit unions

Identifi powers efficient, secure workflows across your credit union, helping you improve turnaround times, reduce paper, and meet compliance with less stress.

Track & route docs faster

Keep documents moving with automated workflows and smart notifications.

Digitize paper processes

Streamline teller receipts, account openings, and service forms.

Manage vendor compliance

Auto-flag missing docs and route exceptions ahead of audit deadlines.

Integrate with your core

Seamlessly connect with Corelation, Fiserv DNA, and COCC.

IDENTIFI FOR DEVELOPERS

The ECM engine with
developer-friendly
integration & extensibility

Identifi makes it easy to build, extend, and connect ECM capabilities into your own tools and environments. Whether embedding into a customer portal or integrating with complex back-end systems, developers get the power and flexibility they need, with the support to back it up.